How Development Services Can Transform Small Businesses
As earlier pointed out, competitiveness in today’s dynamic world of business cannot be achieved well without the proper exploitation of technology. A relevant example for small businesses are development services including mobile applications development and website creation because these services provide SMBs an opportunity to broaden their sphere of activity, improve their workflow, and assist customers better. A senior Vodafone executive said ‘The world has changed and technology is at the heart of that change– this organization needs to change”. 1. Enhanced Customer Experience A good website can be viewed as an online shop; it enables customers to find and purchase goods or receive services rapidly. Ease of use and proper design and organization of an interface can greatly improve customer experience. Mobile apps on the other hand provide more user personal, platform specific engagements that are easily recognizable as more effective for customer loyalty. 2. Greater M...